Our privacy commitment
We do not sell, rent, or share customer personal data with third parties for their marketing purposes. Phone numbers and email addresses submitted through our forms are used solely for communication with you regarding your inquiry or project.
1. Introduction
Redstone Build (“Company,” “we,” “us,” or “our”) is a licensed Virginia Class A Contractor and premier build-on-your-lot custom home builder serving Northern Virginia, including Loudoun, Fairfax, Prince William, Fauquier, Stafford, Warren, and Clarke Counties. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit our website at https://redstonebuild.com (the “Site”), submit inquiries, or otherwise interact with us.
We are committed to protecting your privacy. We do not sell, rent, or share customer personal data with third parties for their marketing purposes. Phone numbers and email addresses submitted through our forms are used solely for communication with you regarding your inquiry or project.
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.
2. Information We Collect
2.1 Information You Provide Voluntarily
When you request a free lot evaluation, contact us, or submit other forms on the Site, we may collect:
- Name and contact information (email address, phone number)
- Property or lot location details and project information you choose to share
- Any other information you voluntarily include in messages or forms
This information is collected solely so we can respond to your inquiry, evaluate your lot, provide consultations, and communicate with you about custom home building services. We never share this information with third parties for marketing or any other purpose unrelated to serving you.
2.2 Automatically Collected Information
When you visit the Site, we automatically collect certain technical and usage information through analytics tools to help us understand how visitors use the Site and to improve our services. This may include:
- IP address (which may be anonymized or truncated)
- Browser type and version, device type, operating system
- Pages visited, time spent on pages, referring website, and navigation paths
- General geographic location (e.g., city or region) derived from IP address
- Date and time of access and other diagnostic data
3. Analytics Tools We Use
To better understand Site performance and serve our customers more effectively, we use the following analytics services:
Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies and similar technologies to collect information about your use of the Site. This data is used to generate reports on website traffic, user behavior, and demographics in aggregate form. Google may process this data in accordance with its own privacy policy. We have configured Google Analytics in a manner consistent with privacy best practices (including IP anonymization where available). For more information, visit Google’s Privacy Policy and the Google Analytics Opt-out Browser Add-on.
PostHog
We use PostHog, a product analytics platform, to better understand how visitors interact with our Site and to improve the user experience. PostHog may collect usage data such as page views, clicks, session information, and device data. This information helps us identify opportunities to better serve prospective customers. Data collected via PostHog is used internally for analytics purposes only and is not sold or shared with third parties for their independent use. For more information about PostHog’s practices, please review their privacy policy.
4. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and communicate with you about lot evaluations, consultations, project estimates, and custom home building services.
- To provide and improve our services and the functionality of the Site.
- To analyze Site usage through Google Analytics and PostHog so we can enhance the user experience and better serve our customers.
- To maintain the security and integrity of the Site and our systems.
- To comply with legal obligations or respond to lawful requests from public authorities.
- To protect our rights, property, or safety or that of our customers or others.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including responding to inquiries, managing ongoing customer relationships, complying with legal, accounting, or reporting requirements, and resolving disputes. Analytics data is retained in accordance with the retention settings of Google Analytics and PostHog and our internal policies. When information is no longer needed, we will securely delete or anonymize it.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. As a business operating in Virginia and serving Virginia residents, we respect the rights provided under the Virginia Consumer Data Protection Act (VCDPA) and similar applicable laws.
Subject to applicable exceptions, Virginia consumers may have the right to:
- Access: Confirm whether we are processing your personal data and access that data.
- Correct: Request correction of inaccuracies in your personal data.
- Delete: Request deletion of personal data provided by or obtained about you.
- Data Portability: Obtain a copy of the personal data you previously provided to us in a portable format.
- Opt-Out: Opt out of the processing of personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects. (Note: We do not sell personal data or use it for targeted advertising or such profiling.)
To exercise any of these rights, please contact us using the information in the “Contact Us” section below. We will respond to verified requests within the timeframes required by applicable law. We will not discriminate against you for exercising your privacy rights.
If you are a resident of another jurisdiction with similar rights (such as under the California Consumer Privacy Act or other state laws), you may also contact us to exercise applicable rights.
10. Children’s Privacy
The Site is not directed to individuals under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete such information promptly. If you believe we may have collected information from a child under 16, please contact us.
11. Third-Party Links and Services
The Site may contain links to third-party websites or services (including social media platforms such as X/Twitter). We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
12. International Users
The Site is operated from the United States and is intended primarily for users in the United States, particularly Northern Virginia. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to such transfer and processing.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The “Effective Date” at the top of this policy indicates when it was last revised. We encourage you to review this page periodically. Continued use of the Site after any changes constitutes acceptance of the updated policy. For material changes, we may provide additional notice (such as a notice on the Site homepage).
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us:
Redstone Build
Hours: Monday–Friday 8:00 a.m.–6:00 p.m.; Saturday 9:00 a.m.–2:00 p.m.
Website: https://redstonebuild.com
We will make every effort to respond promptly to your inquiry, typically within one business day for general communications and within the timeframes required by applicable law for formal privacy rights requests.
Contact Redstone Build